Call Centre Handlers

Location: Par
Salary: £9.40 - 9.40 per hour
Position: Permanent
Recruiter: Cornwall Staff Agency
Posted: 25/11/2021

  • Call Centre agents
  • Par
  • Handling Inbound and outbound calls
  • £9.40 per hour
  • Flexible working hours

My client, based near St Austell are looking for a team of 10 staff to work from their call centre in Par as Call Handlers/Call Centre Agents on their busy charity campaigns for The Salvation Army AND OTHER Charity campaigns throughout the Christmas and New Year periods.

The role involves answering calls to supporters to want to make a donation – answering inbound calls, reading from the script (Gift Aid, opt in/out mailing lists etc.) and processing the donation amount.

This would be starting this THURSDAY 18 NOVEMBER AT 10AM-6PM - The temp contract will be running to AT LEAST JANUARY 31ST 2022 -Where a rota each week will be worked out for you individually.

The rate per hour is £9.40 per hour and we pay weekly, you also accrue Holiday pay.

There will be 2 DAYS WILL BE TRAINING (PAID)- working from 10am-6pm - This Thursday 18th and Friday 19th November

The training through the company and what they do, call scripts etc, how the payment and phone systems work

The Call Centre is open from 8am – 10pm 7 days a week, so the shifts vary but tend to be 9am – 6pm, 10am – 7pm, 11am – 8pm, 2pm-10pm etc. or part time 12 – 6pm, 3/4/5pm – 9pm etc.

PLEASE NOTE - THE CALL CENTRE OFFERS SAFE COVID WORKING PRACTICES AND FOLLOWS ALL GUIDANCE REGARDING COVID

To find out more and to start THURSDAY 18TH, please call us NOW on 01726 879600 or send your cv in the first instance

Reference ID: CCA2021

Contract length: 3 months

Job Reference: CCA2021

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